Simple. Easy. Accurate
Onboarding made easy
ONE
Sit-back-and-relax onboarding
We do the analysis, setup and data load to get you started, with minimal effort required on your part.
TWO
Easy data loading
Effortlessly upload provider commission statements, or even better, get commission data automatically via Commspace DataFlow.
THREE
Set-and-forget new business
Specify just once how any new business should be handled, to enable further automatic commission tracking and splitting.
Commspace is a 100% cloud based solution.
You can access your information from anywhere, on any device.
Everything you need in one intelligent solution
Managed Onboarding
Project-managed onboarding by a team of focused business analysts ensures a smooth start. We do the data cleanup, setup and data load to get you up and running. Minimal effort is required from you.
We are committed to doing whatever it takes to get all your data categorised, standardised and onto our platform. We have already mapped over a thousand provider commission statements.
Our system is built to integrate with all the mission-critical platforms that you use to run your business.
Automatic Data Ingestion
All provider commission statement file mappings are maintained by us.
This allows commission data to flow automatically into the system in three ways:
- Direct provider data feeds
- Provider commission statements emailed to a dedicated client inbox
- Provider commission statements uploaded via the web interface
Automatic Data Classification
Fee information is automatically classified into predetermined categories based on industry best practice (i.e. product categories, commission types, etc.)
Repetitive tasks are the key culprit in generating administrative load. Replacing laborious, manual tasks with a system can save minutes, hours, even days. Full automation is where real time is saved.
Powerful Allocation
- Flexible, rules-based approach to allocating/splitting commission
- Multiple remuneration models, e.g. fixed percentage, fixed fee, sliding scale based, goal based, etc.
- Allocation to various parties, e.g. advisers, employees, external referrers, etc.
- Date-based allocation rules allow changes to be scheduled ahead of time
- Easily perform bulk changes whilst still keeping track of historical data
Reporting
- Out-the-box, predefined reports cover the most common reporting needs
- An easy-to-use, integrated report builder allows custom report creation without vendor assistance
- Reports are styled to incorporate your company’s branding and logo
- Bespoke Excel reports can be saved as templates and generated on demand
Visual Analytics
Integrated, interactive visual analytics allow users to easily analyse trends, spot unusual spikes and discover exceptions in their revenue data
Access Control
Role-based access control allows read/write access to specific functions
Audit Trail
- Full audit trails are maintained of all record-modifying actions
- Records are fingerprinted with created/updated timestamps
- All recent actions are viewable in context in the web interface
Security & Backups
- Multiple layers of physical, biometric and software-based security protocols and encryption
- Regular external security audits
- Daily database backups
- Learn more about our security
User Support
- User support is offered via live-chat style in-app conversations, as well as email and telephone
- One-on-one remote screen sharing sessions are also available
Training
Regular live online training events are published on and booked directly via the app
Integration
- Integration with leading market-specific CRMs such as @work, Elite Wealth, Workpool and FSPHub
- A well-documented API allows for third party integrations
- Cloud-based integration adapters, such as Zapier, are in the works
Our intentional strategy of adding as much value as possible without charging for it, has resulted in a win-win situation for you and us. You get started with high quality data and the know-how and support to keep it that way - and in return, we get happy, engaged clients who know we’ve got their backs.
